Follow the Signs

Abstract:A particularly effective change model is the transtheoretical model (TTM). The model originated in health practices, but it has been validated in many kinds of behavioral change. The model, proposed by James Prochaska, breaks down change into five stages: precontemplation, in which a person has no intent to change; contemplation, in which a person is getting ready for change; preparation, in which action is imminent; action, in which change is occurring; and maintenance, in which behavior has been successfully changed. These five stages are evident in organizations undergoing change as well as in …

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Great article, Brien;

I especially appreciate the diagnostic capacity of this model, and your suggestions for quality practitioners.

I'm musing about integrating small groups for positive support and encouragement through the change processes; sort of like therapy groups, to continue the analogy to health practices.

--Jon Fadey, 08-22-2012

I particularly like the real life examples.
--Vince Rubino, 08-16-2012


Nice job explaining the psychological dimension and stages of progression driving change in a collective environment. Although I would like to know more about best practices using TTM to help heal and recover patients as well as their corollaries, which you did quite nicely in diagnosing the stages. However, recognizing the bounds of the client/patient in their current mental model helps me be more efficient in addressing all the elements in a change effort, not just the basic DMAIC/PDCA mechanics.

--Russell Lindquist, 08-09-2012

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