Organize How You Innovate

Abstract:Innovation, which can be purchased or produced internally, must be balanced with execution to produce a continuously successful organization. ISO 9004:2009 is one of the first international standards for innovation processes and the first to apply innovation to a quality management system (QMS). ISO 9004:2009 suggests that the overlapping processes of innovation, improvement and learning are all based on the analysis of data and information. Innovation’s place in the process flow should be identified and the innovation process should be monitored and measured. Resources for generating useful measurements of innovation include the World Economic Forum’s Innovation Pillar of Competitiveness and the Globe Forum’s Sustainability Innovation …

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good article to understand the Innovation and Continuous Improvements
--sree, 12-31-2012

The author did a great job. I had personally thought that the fundamental difference between innovation and improvement lies on the scale of change brought to bear on the original product or service. Innovation is of a greater scale.......
--Omare Jonathan , 02-05-2012

Great article. We are working on our own version of "idea generation," and this helps support what we are doing.
--Doug Von Feldt, 11-07-2011

Nice and clear article.
--Diana Leung, 08-09-2011

Nice, clear, systematic analysis for innovation vs. continual improvement.
--Michael A Raphael, 07-27-2011

I liked it. It is clear, direct and to the point. Thanks to the author.
--Khalid Alangari, 07-13-2011

It's an outstanding & inspiring article.
--Muhammad Hassan, 06-25-2011

--LL Yeung, 06-16-2011

I agree with the idea that innovation is a process inasmuch as continuous improvement is a process: It uses the plan-do-study-act (PDSA) cycle. But I do not understand the need to differentiate between the two. They are points on the continuous spectrum of change differentiated by the degree of change.

It follows, then, that I also do not agree the approach to innovation is fundamentally different from that taken in continuous improvement initiatives. Both should be using the PDSA cycle to solve customer problems better and better. This might involve a new product such as smartphones, new incarnations such as ultra portable laptops, or greater reliability in longer battery life.

It's a distraction when we invent jargon and new categories to execute our organization's fundamental mission: serving the customer's wants and needs. And it adds to the confusion and burden created by these standards and regulations.

I was disappointed the author didn't compare the ISO 9004:2009 standard to the innovation process Toyota or Apple uses. These are the sustainable innovation giants of our time.

PS: I actually found the article a little difficult to read & had to reread it to grasp the message.

twitter: shrikale
--Shrikant Kalegaonkar, 06-12-2011

--Abdul Rasheed Khan, 06-11-2011

Natalia is very clear in the step-by-step explanations and shows practical "filters" that can be used in real-life implementations.
--Savio Capelossi, 06-08-2011

Very nice article. Simple, yet full of practical wisdom. More power to you, Natalia !!!
--BUDS M. FERNANDO, 06-02-2011

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