Happy Birthday!

Celebrating 65 years of ASQ

Sixty-five years ago this month, the Society of Quality Control Engineers and the Society for Quality Control merged to form the American Society for Quality Control (Control was dropped from the name in 1997).

Quality Progress magazine didn’t come along until 1968, when it was launched—along with the Journal of Quality and Technology—to replace the previous flagship publication, Industrial Quality Control

The society was created not only to address the needs of those in quality, but also to acknowledge and support their very existence. In 1946, the profession was in its early infancy, at best.

"Ralph Wareham, ASQC’s second president, put the number of respectable positions in the quality field at one," wrote former QP editor Brad Stratton in the May 1996 issue recognizing ASQC’s 50th anniversary. "‘George Edwards was the director of quality assurance for Bell Telephone,’ Wareham said. ‘He had the only good job in the world at that time in quality control. There were some other jobs that weren’t bad, but none of them had the organization or the status or the company responsibility that Edwards had.’"

We sure have come a long way.

To honor the society’s long and storied history, we will select and publish "QP Classics" articles throughout 2011 on our website, www.qualityprogress.com. Features will be chosen for their lasting significance and impact on the profession. If you have a suggestion on one of these classic works, please contact me. This month, you’ll find a PDF of the first full issue of QP, published in 1968.

Also, I invite you to share with me your thoughts, memories, hopes and wishes for the future. How do you feel quality has changed and evolved? E-mail me at editor@asq.org.

This month’s issue focuses on lean and Six Sigma, and there are several articles devoted to the topic. This month’s cover story, "Refresh and Revitalize," details the process Textron employed to enhance its assessment system within its lean Six Sigma program. Read about how the company turned its results around and created a system that produces significant, lasting change.

"Loud and Clear" explains why companies should make certain to incorporate voice of the customer into project selection. The article focuses on the Depository Trust & Clearing Corp., one of the largest financial services organizations in the world, which used tools and processes that helped improve performance metrics across several of its customer-facing core processes.

Seiche Sanders

Seiche Sanders

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