Refresh and Revitalize

Abstract:Textron business units Avco Lycoming and E-Z-GO were entrenched in outdated mindsets when Textron began its lean Six Sigma journey in 2005. By 2010, both Lycoming and E-Z-GO had won the Shingo enterprise award, one of the premiere awards recognizing lean business operations. One key reason for the turnarounds was the Textron business systems assessment, conducted by lean Six Sigma experts from across the company. The assessment was rewritten in 2007 to broaden its focus, concentrate questions on outcomes and lean concepts, provide straightforward and consistent metrics and incorporate prework that sped up the on-site assessment time. These assessments helped Lycoming and E-Z-GO make a number of quality, safety, efficiency, productivity and morale improvements that contributed to their prizewinning …

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