The Bright Side of Failure

Abstract:Four simple tools can help improve performance from one project to the next. The best type of continuous improvement for project management purposes is process improvement, which identifies savings by simplifying the process. The four tools required are root cause analysis, a prioritization matrix, a theory of change logic model and a measuring metric. An example shows how each of the four tools was used with a failed diesel pipeline construction project to identify steps to take to improve project control’s handling of several aspects of the …

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Mr. Sheffrey states: "Many businesses are under the illusion that process elimination is a way to apply lean to their organizations, making them more competitive and profitable." He offers no justification for this subjective statement. Further, he discounts both "defect elimination" and "process elimination" as poor fits for improving project management, then in his example he does root cause analysis related to project "defects" (he doesn't call it that) and looks at changing/eliminating processes to improve how to manage projects.
--Dennis Sowards, 06-22-2011

Helpful in understanding process approach to an actual management issue.
--Rick Keeling, 02-07-2011

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