On the Map

Abstract:Good process mapping can help the comprehension and implementation of a quality management system. A good process map outlines inputs, core processes, interactions, outputs and support processes. Though similar in some respects, the process map is not a flowchart and needs to be significantly less detailed. Be sure to include workers involved in the processes being mapped when developing a process map. A process map should be simple and clear, not cluttered and …

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This article has helped me to finally convince others there really is a difference, making administration of our system documentation easier to manage! Thank you!
--Amber Weaver, 11-29-2010


Excellent high-level review of process maps and flowcharts. Often times, I didn't know which one to use. This article clarifies both concepts. Thanks.
--Gilles Belanger, 11-21-2010


Spot on! System flowcharts and process maps paint faster, more accurate pictures than written word. Our brain remembers and speaks in pictures. The defense rests! Thank you for a guiding, "how-to" article.
--Robert G. 'Bob' Lynn, PMP, 11-20-2010


Great article. Too often, our process maps turn into procedures and then become too large and overwhelming to use. Keep the high level in the process maps, and then use procedures/SOPs for the step-by-steps!
--Chase Gochnauer, 11-19-2010


Very timely article, especially considering a time when things are slow in many production areas. Leaders should seize this time to review, map and share their processes with the entire organization. In the worst case, it will provide a refresher of information to your organization.
--Jim Beeler, 11-15-2010


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