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This was a very interesting article that truly points out the need for well-written nonconformities in all types of audits. It dovetails well with the required three-part nonconformity writeup required by most registrars in which the "statement of nonconformity" portion should communicate why the finding should be addressed. Well written nonconformities should answer the question, "So what?" for top management.
Thanks for the article!
--Rob Bullock, 10-10-2010

It's an interesting way to get the attention of top management and get the resources required to improve the quality system.
--Lohana, 10-07-2010
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Interesting article that should also be applied to daily production issues, as well as internal audits.
--Clark, 10-11-2010