Brace for Impact

Abstract:The internal audit is one of a quality manager’s the most powerful tools, yet it is underused and frequently under-appreciated. One reason is that it is difficult to show that the audit covers all of the requirements of the relevant quality management system standard. Another problem is that it is hard to convince management of the urgency of newly discovered issues. Both of these problems can be solved by an approach called “auditing for impact” that ties audit findings to bottom-line profits that management can easily understand. The audit for impact can help a company achieve a true process-based auditing approach as envisioned by the revision to ISO …

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Interesting article that should also be applied to daily production issues, as well as internal audits.
--Clark, 10-11-2010

This was a very interesting article that truly points out the need for well-written nonconformities in all types of audits. It dovetails well with the required three-part nonconformity writeup required by most registrars in which the "statement of nonconformity" portion should communicate why the finding should be addressed. Well written nonconformities should answer the question, "So what?" for top management.

Thanks for the article!
--Rob Bullock, 10-10-2010

It's an interesting way to get the attention of top management and get the resources required to improve the quality system.
--Lohana, 10-07-2010

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