Lessons Learned

Quality leadership: past, present and future

Over the years, QP has had the honor of publishing articles by many of quality’s premier leaders—gurus, as they’re often called.

Among those recognized as gurus are W. Edwards Deming, Joseph Juran, Philip Crosby,  H. James Harrington, Kaoru Ishikawa, Walter A. Shewhart, Shigeo Shingo, Frederick Taylor and Genichi Taguchi. Quality Progress has published articles by most of these respected quality leaders over the course of many years. Many of these articles can be found by using the advanced search tool on www.qualityprogress.com. (Search by author.)

Armand V. Feigenbaum is one of the last living gurus, and this month, we have the pleasure of publishing yet another of his enlightening and insightful articles, "Spring Into Action." In this article, Feigenbaum points to five areas companies can focus on to help them emerge from economic turmoil and return to profitability and success. This article is based on a speech he delivered at the 2009 World Conference on Quality and Improvement. Attendees found inspiration and hope in his words; I hope the article will do the same for you.

We’ve also created a section on the QP home page with links to all the articles Feigenbaum has written over the years, as well as video of his speech at the 2009 conference and a short audio interview.

Thinking about the pioneers and great thinkers in quality and all they have given us leads to an important question: Who are tomorrow’s quality leaders? Greg Hutchins asks that very question in his Career Corner column, "Where Have All the CQOs Gone?"

Like Hutchins, QP wants to know who is making things happen and leading the way in discovering—and defining—quality’s future. If you know of someone, or if that someone is you, drop me a line at editor@asq.org. We’ll find a way to incorporate these stories into an article, interview or other section of QP.

Two articles this month focus on significant regulatory changes taking place in the aviation industry. In "What’s on the Horizon?" author Michael J. Dreikorn addresses changes to aviation regulations that will require organizations to adapt to new management, design and production standards.

Similarly, in "Aerial Coverage," Jim Clifford discusses a soon-to-be-published aviation, space and defense standard: AS9017—Control of Aviation Critical Safety Items. This standard will address aviation critical safety items to ensure parts in the supply chain are safe and reliable.

Seiche Sanders

Seiche Sanders

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