Out of Sight ... Out of Mind

Abstract:There is a growing gap in quality-system coverage caused by outsourcing, a common feature in today’s business reality. While the main objective of outsourcing is cost reduction, it may mean that customers must deal with the vendor’s quality system. Without proper oversight the result can be a disappointed customer and lower company customer image. Audits that cover outsourced areas can help focus needed attention for client companies, resulting in improved customer …

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I fully agree with outsourcing, certainly at times quality is taken back due to the cost as the priority. Best wishes.
--Dheeraj Mehrotra, 02-15-2009

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