Building From the Basics

Abstract: Kaoru Ishikawa, one of the forefathers of quality, believed that 95% of a company’s problems could be solved with the use of certain quality tools often referred to as the basic seven. The basic seven is comprised of histograms, control charts, Pareto analysis, …

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Lot of ground covered. Excellent reference.
--Rachna, 07-20-2011

Excellent article! I use it for my students, too!

Ksenija Dumicic
Zagreb, CROATIA
--Ksenija Dumicic, 02-02-2011

Very useful, short and precise.
--Ulises Gonzalez, 07-02-2010

Good article. In service industry, there is no need for more tools for improvement projects. For several projects, these basic tools are more than enough. And for the teams training on these basis tools, it would suffice to bring about quality awareness.
--G. Prakash, 04-23-2009

Thanks for this article and to those who participated in putting it together. Very useful article and a must-read for those in QA departments.
--Khalfan, 02-12-2009

First at all, I would like to congratulate authors for the outstanding review of the "seven stars". In my opinion, one important drawback in this article is in the stratification topic, as authors do not employ a form to illustrate the example they used.
--Nuno Costa, 01-30-2009

Highly recommended article, two thumbs up!!
--fermin toscano, 01-29-2009

Great article. I appreciate the utilization of seven authors to describe the topics they know best. By reading this article, I am getting the review session I need while preparing for a job search and eventual interview. It helps me to concentrate on the seven most important areas I'll be required to know something about. Thanks again.
--Kevin A. McWatt, 01-27-2009

Thank you for this article. It has been shared internally with staff, and many colleagues found it very useful.
--Onkar Vagha, 01-27-2009

Outstanding Article - I shared it with our production people - a great tool to help in their understanding of these concepts and their application!
--Norm Lamontagne, 01-22-2009

This is an OUTSTANDING article on Quality Basics. I've used these in the past at different companies to educate team associates of what they are responsible for when performing their tasks. This is taught to all within the company, not just the Quality Team. I'll reference this in our company newsletters as well!
--Peter Edwards, 01-13-2009

Hey, no need to develop something fancy and time consuming, just go back to the basics! Great article, and thanks for the information to start the new year.
--John Grau, 01-13-2009

Excellent article. A great reminder that sometimes problems can be solved with basic tools.
--Diane Dixon, 01-13-2009

Informative enough to bump the brain.
--Martin Draper, 01-13-2009

This is an excellent article on simple but effective basic tools for quality improvement and development of system.
--Gary Malcolm, 01-13-2009

Very insightful indeed, but it is a pity that even such basic tools are still explained in manufacturing-based contexts, whereas the average consumer in this world is much more mature than he/she was in the times of Ishikawa and looks at deriving maximum value from not only products, but from the service and experience aspects as well. When will the Quality experts start focusing on the intangibles????
--Uday Menon, 01-13-2009

Excellent article and very useful for many certifications.
--Vinay Prakash Sharma, 01-12-2009

Thanks. Very good refresher!!
--Craig cox, 01-12-2009

Excellent! Keeps it simple.
--Manuel Hernandez, 01-11-2009

Good ! Very good ! Thanks !
--Jose Ricardo Scareli Carrijo, 01-10-2009

This is an excellent article.
--Dolores Harris, 01-10-2009

Excellent article because we need good information for our job and you are the best in it.
--Ivan Canizalez, 01-10-2009

Wonderful piece, well written and planned out. A great reminder that most times, sweet and simple is the best approach.
--Andrea Ruth, 01-09-2009

Well-written article on simple quality tools of great use. Narration is simple and clear. Graphics are equally good. Great job!
--Madambath Devidasan, 01-08-2009

I have long felt that we sometimes overlook the basic approach in favor of a more "exotic", advanced tools approach. This is an excellent summary and reminds us that we need to step back once in a while and re-think the use of the basic/effective tools.

Very good article!
--Paul Prunty, 01-07-2009

It has always been my contention that using basic tools for quality improvement and development of systems are what quality professionals should use. These tools are also simple to explain and understand to those whose processes are impacted by the improvement activities. Good job!
--Belinda Westveld, 01-04-2009
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