Know It All
A new way to access ASQ's BoK
About 75% of respondents to QP's recent 2008 readership survey said they visit www.qualityprogress.com regularly. This was good news following the website's redesign, as editors and others had painstakingly arranged and presented the information in the format readers requested most often: articles organized topically, with the ability to look up specific articles from past issues quickly and easily.
It was with a similar goal in mind that ASQ recently launched the Knowledge Center portion of its website, www.asq.org/knowledge-center. Key features include:
- A sophisticated search tool: Quickly access tens of thousands of journal articles, books, standards and more found within ASQ's body of knowledge (BoK).
- Standards Central: Read the latest news and how-to information on standards.
- Submissions: Interested in contributing to ASQ's BoK? Everything you need to know about publishing and submission can be found here. In addition, a link to QP's 2009 editorial planner is now available at www.asq.org/qualityprogress/information/ AuthorGuidelines.
- Hot Topics and Editor's Picks: Keep abreast of quality's highs and lows in areas such as food safety and cost of quality. Be sure to check out the "Featured Quality Classic," a gem pulled from ASQ's archives that is just as relevant and useful today as it was when it was first published.
The Knowledge Center complements www.qualityprogress.com nicely. In fact, you'll often find QP articles among the Editor's Picks and Hot Topics. Bookmark both pages and check back often, or subscribe to the Knowledge Center's RSS feed to be alerted to updates.
Three articles in this issue of QP explore quality around the globe. First, we visit India to examine one hospital's use of quality to streamline prescription fulfillment ("A Dose of DMAIC" ). Then, it's on to Canada for a look at the framework supporting Canada's Progressive Excellence Program ("Building Blocks"). Finally, author Govind Ramu describes the steps necessary to build a quality BoK related to outsourcing. "In the Know" outlines six categories that serve as a foundation for a solid outsourcing-focused BoK. An accompanying figure aptly illustrates and provides greater detail on what these six categories encompass.
And, in QP's cover story: Time might have dulled our memory of the blackouts of 2003 (estimated to have cost the United States somewhere between $4 billion and $10 billion), but Terry Bilke and John Sinn's article, "Bright Idea," sheds new light on how statistical process control might be used to prevent the next one.