Incredible Journey

Abstract:Aerospace and defense corporation Boeing responded to employee safety concerns and rising workmen’s compensation costs by implementing a twelve-element Integrated Safety Management System that features open communication and challenging goals. Boeing’s C-17 safety team used quality tools and methods that included benchmarking, brainstorming, and value stream mapping throughout the development phase. Comparative metrics, force field analysis and a fishbone diagram were used in the final solution. In addition to the tangible results of cost savings and considerable progress on injury reduction, the C-17 program has brought about improvements in employee morale, leadership and commitment, and stakeholder …

Access this article
Other ways to access this article
Please register to access this article

Social Bookmarking

Digg, delicious, NewsVine, Furl, Google, StumbleUpon, BlogMarks, Facebook



A very interesting account of a clearly successful program.
--Ian Hannah, 06-10-2008


Specific details of the tools used to achieve success were provided. Important teamwork was emphasized to achieve objectives.
--Ray Kraetz, 06-06-2008


Featured advertisers