To receive information or to register for ASQ Education Courses and Conferences, contact Education Development and Promotion, ASQ, 600 N. Plankinton Ave., Milwaukee, WI 53203, 800-248-1946, 414-272-8575, fax 414-272-1734, website www.asq.org. For AQP Courses and Conferences, contact AQP at 800-733-3310 or fax 513-381-0070.
1-2 Internal Auditing of Your Quality Management System: How To Conduct Successful Audits Under the New ISO 9001:2000 Standard. Houston. Call ABS Consulting at 301-921-2345 or fax 301-921-0264.
2 ASQ Education Course. ISO/TS 16949:2002 Second Edition Overview. Atlanta.
2-4 ASQ Education Course. Baldrige Award Self-Assessment Training for Education. Atlanta.
3-4 ASQ Education Course. Software Metrics. Atlanta.
3-4 ASQ Education Course. Transitioning to ISO/TS 16949:2002 Second Edition Over-view. Atlanta.
3-4 Customer Service Excellence: How To Win and Keep Customers. Chicago. Also May 12-13, New York. Call American Management Association at 800-262-9699 or e-mail firstname.lastname@example.org.
4-7 QuEST Forum Training. TL 9000 Quality Management System Implementation. New York. Also June 18-20, San Francisco and Chicago. Call Excel Partnerships at 800-374-3818 or fax 203-426-7811.
5-8 ASQ Conference. 14th Annual ASQ Koalaty Kid Conference. Ottawa.
7-9 Software Testing in the Real World. Boston. Also May 5-7, San Jose, CA. Call Software Quality Engineering at 800-423-8378 or 904-278-0707.
7-10 QuEST Forum Training. TL 9000 Quality Management System Auditing. Dallas. Also May 19-22, Raleigh, NC, and June 23-27, San Francisco. Call Excel Partnerships at 800-374-3818 or fax 203-426-7811.
8 ISO 9001:2000 Overview. Dayton, OH. Call IQC Inc. at 800-450-1387 or e-mail email@example.com.
9 North Jersey ASQ Spring Quality Conference 2003. Whippany, NJ. Call Sid Markowitz at 973-724-2378 or e-mail firstname.lastname@example.org.
10-11 BOSCON: 23rd Annual Boston Quality Conference. Burlington, MA. Call ASQ's Boston Section 100 at 978-977-3077 or e-mail email@example.com.
14-16 Minnesota Quality Conference. Bloomington, MN. Call ASQ's Minnesota Section 1203 at 651-779-1824 or e-mail firstname.lastname@example.org.
15-16 Understanding and Implementing ISO 9001:2000. Chicago. Call Affiliated Educational Consultants at 888-880-7490 or e-mail email@example.com.
15-17 Quality Expo International. Rosemont, IL. Call Reed Exhibitions at 888-267-3794 or fax 732-548-4085.
24 Quality Audits and Corrective Action for Improving Performance Seminar. Owatonna, MN. Call Laura Hardy, South Central Technical College, at 507-332-5802 or e-mail firstname.lastname@example.org.
28-May 2 Six Sigma Green Belt Training. Somerset, NJ. Call Stat-A-Matrix at 800-472-6477 or fax 732-548-4085.
29-30 Human Error Prevention Seminar. Rockville, MD. Also May 6-7, Dallas, and May 13-14, San Diego. Call B.W. Marguglio at 845-265-0123 or e-mail email@example.com.
1-2 American Productivity and Quality Center Knowledge Management Conference. Houston. Call 800-776-9676 or e-mail firstname.lastname@example.org.
5-7 ASQ Education Course. Statistical Process Control. Charlotte, NC.
5-9 ASQ Education Course. Introduction to Quality Engineering. Columbus, OH. Also June 23-27 in Phoenix.
5-9 ASQ Education Course. Introduction to Quality Management. New Orleans. Also June 23-27, Phoenix.
5-9 ASQ Education Course. ISO 9001:2000 Lead Auditor Training. (American National Standards Institute-Registrar Accreditation Board accredited.) Phoenix.
5-9 ASQ Education Course. Introduction to Quality Engineering. Columbus, OH.
6-7 ASQ Education Course. Quality Audits for Improved Performance. Columbus, OH.
6-8 19th Annual Automated Manufacturing Exposition and Conference. Greenville, SC. Call Sam Jenkins at 800-553-7702 x16 or e-mail email@example.com.
12-14 Rapid Prototyping and Manufacturing Conference and Exhibition. Chicago. Call Society of Manufacturing Engineers at 800-733-4763 or fax 313-336-9758.
12-15 29th Annual Reliability Testing Institute. Tucson, AZ. Call Dimitri Kececioglu, University of Arizona, at 520-621-2495 or e-mail firstname.lastname@example.org.
12-15 Project IMPACT Conference and Solution Center. Arlington, VA. Call Institute for International Research at 703-807-1294 or e-mail email@example.com.
17-18 ASQ Education Course. 16-Hour ISO 9000 Lead Auditor Training. (American National Standards Institute-Registrar Accreditation Board accredited.) Kansas City, MO.
17-18 ASQ Education Course. Customer-Supplier Partnerships: An Introduction. Kansas City, MO.
17-18 ASQ Education Course. Linking the Balanced Scorecard to Business Results. Kansas City, MO.
17-18 ASQ Education Course. Theory of Constraints. Kansas City, MO.
21-22 ASQ Education Course. Measuring and Improving Employee Satisfaction and Commitment. Kansas City, MO.
21-23 ASQ Education Course. Lean Manufacturing. Kansas City, MO.
21-23 ASQ Education Course. Quality Cost Principles. Kansas City, MO.
21-23 ASQ Education Course. Statistical Process Control and FMEA for Healthcare and JCAHO Accreditation. Kansas City, MO.
21-23 ASQ Education Course. Understanding and Implementing the International Workshop Agreement (IWA): ISO 9000 Standards Applied to Healthcare Quality Management and Process Improvement. Kansas City, MO.
5-6 Product Safety and Liability Prevention. Washington, DC. Call Randy Goodden at 262-594-5715 or e-mail firstname.lastname@example.org.
23-24 ASQ Education Course. ISO 9001:2000 Customer Satisfaction Compliance. Phoenix.
23-24 ASQ Education Course. Using Quality Tools and a Problem Solving Process for Sustained Improvement. Phoenix.
23-25 ASQ Education Course. Design of Experiments. Phoenix.
23-25 ASQ Education Course. Internal Quality Auditor Training. (American National Standards Institute-Registrar Accreditation Board accredited.) Phoenix.
23-26 ASQ Education Course. ASQ IWA for Healthcare Trainer/Coach. Phoenix.
23-27 ASQ Education Course. Software Quality Engineering. Phoenix.
25-26 ASQ Education Course. Measurement, Data Analysis and Continual Improvement. Phoenix.
25-27 ASQ Education Course. Design of Experiments II: Process Modeling and Optimization. Phoenix.
25-27 ASQ Education Course. Implementing and Auditing an ISO 9000 Quality System. Phoenix.
26-27 ASQ Education Course. Integrating ISO 14001 into ISO/TS 16949 Certified Systems. Phoenix.
26-27 ASQ Education Course. Measuring and Managing Customer Satisfaction and Loyalty. Phoenix.