Column: Frontiers of Quality: Golf and Six Sigma

Abstract:When creating a Six Sigma infrastructure, you need to be careful with the metrics and their interpretation. Otherwise, practitioners may feel pressured to play games with the numbers. The measurements used in a Six Sigma infrastructure need to drive the right behavior for all processes, not just manufacturing. Taking a closer look at the sport of golf is one way to illustrate Six Sigma measurement alternatives and the confusion that can …

Access this article
Other ways to access this article

Social Bookmarking

Digg, delicious, NewsVine, Furl, Google, StumbleUpon, BlogMarks, Facebook

Excellent analogy!!!
--Trevor Viljoen, 07-13-2011

Featured advertisers