To receive information or to register for ASQ Education Courses and Conferences, contact Education Development and Promotion, ASQ, 600 N. Plankinton Ave., Milwaukee, WI 53203, 800-248-1946, 414-272-8575, fax 414-272-1734, Web site www.asq.org. For AQP Courses and Conferences, contact AQP at 800-733-3310 or fax 513-381-0070.


1-2 Customer Satisfaction Measurement. Washington, DC. Call American Management Association at 800-262-9699 or fax 518-891-0368.

5 Auditing Computer System Providers. Feasterville, PA. Call Validation Associates at 215-354-1720 or e-mail info@validassoc.com.

7-10 QuEST for Excellence XIV. Washington, DC. Call the Expo Exchange at 301-694-5243, fax 301-694-5124 or go to www.quality.nist.gov.

8-9 Preparing for ISO 9001:2000 Transition Training. (Registrar Accreditation Board certified) New Orleans. Call Brewer and Associates at 972-641-8020 or fax 972-641-1327.

8-9 ASQ Education Course. Software Metrics. Arlington, VA.

8-10 ASQ Education Course. Quality Engineering Statistics. Tampa, FL.

8-10 Software Testing in the Real World. Boston. Call Software Quality Engineering at 800-423-8378 or e-mail sqeinfo@sqe.com.

8-11 ASQ Education Course. Process Improvement Methods and Analysis. Milwaukee.

8-12 ASQ Education Course. Six Sigma Green Belt Training. Phoenix.

8-12 ASQ Education Course. ISO 14000 Lead Auditor Training. (American National Standards Institute/Registrar Accreditation Board accredited.) Milwaukee.

9 ASQ Education Course. Six Sigma Executive Overview. Boston. Also May 21, Denver.

9-11 The Art and Science of Six Sigma Live Satellite Broadcast. 11 a.m.-2 p.m. EST. Call International Institute for Learning at 800-325-1533 or e-mail info@iil.com.

10-12 ISO 14001 Internal Auditing. Cincinnati. Call International ISO Group at 513-829-5055 or fax 513-858-4592.

10-12 Effective Internal Quality Auditing Workshop. New Orleans. Call B-K Education Services at 972-660-4575 or fax 972-641-1327.

11 ASQ Conference. North Jersey (Section 0304) Spring Quality Conference: Securing Quality in a Changing World. Whippany, NJ. Call 973-538-8811 or e-mail Frank.Dimaio@ohaus.com.

14-15 BOSCON 2002 Boston Quality Conference: The Whole System Approach to Quality. Boston. Call Richard Vincins at 781-551-0100, ext. 13, or e-mail richard@statspin.com.

15 Advanced Seminar in Measurement Uncertainty: Calibration. San Francisco. Call American Association for Laboratory Accreditation at 301-644-3235 or fax 301-662-2974.

15-16 Mastering Highly Accelerated Life Test (HALT) and Highly Accelerated Stress Screening (HASS). Chicago. Call Hobbs Engineering at 303-465-5988 or fax 303-469-4353.

15-16 ASQ Education Course. Linking the Balanced Scorecard to Business Results. Arlington, VA.

15-16 ASQ Education Course. Incorporating Product Liability Prevention Throughout the Manufacturing Organization. Tampa, FL.

15-19 ASQ Education Course. Six Sigma Black Belt Training. Scottsdale, AZ. Also May 6-10, Boston.

16-18 ASQ Education Course. Statistical Process Control. Arlington, VA.

16-18 Root Cause Analysis Methods Seminar. Hopewell, VA. Call Reliability Center at 804-458-0645 or e-mail info@reliability.com.

17-18 ASQ Education Course. Measuring and Managing Customer Satisfaction and Loyalty. Las Vegas.

17-18 ASQ Education Course. Integrating ISO 14001 Into QS-9000 Certified Systems. Las Vegas.

17-19 ASQ Education Course. Internal Quality Auditor Training. (American National Standards Institute/Registrar Accreditation Board accredited.) New Orleans. Also June 12-14, Orlando.

20 Quality Auditor Fundamentals Two Session Review. Milwaukee. Call Marquette University Corporate Outreach and Professional Development at 414-288-7345 or e-mail register@marquette.edu. Also April 27.

21-23 ASQ Conference. 13th Annual Koalaty Kid Conference. Schaumburg, IL.

22-23 ASQ Education Course. Measurement, Data Analysis and Continual Improvement. Milwaukee.

22-26 ASQ Education Course. ISO 9001:2000 Lead Auditor Training. (American National Standards Institute/ Registrar Accreditation Board accredited.) Tampa, FL. Also June 17-21, New Orleans.

22-26 ASQ Education Course. Introduction to Quality Management. Charlotte, NC. Also June 3-7, Arlington, VA.

22-26 ASQ Education Course. Six Sigma Champion Training. Dallas.

23-25 ASQ Education Course. Statistical Process Control for Service Organizations. Orlando, FL.

23-25 Software Seminar on SPC Using SQCpack 2000 and GAGEpack 2000. Dayton, OH. Call PQ Systems at 800-777-3020 or fax 937-885-2252.

24 ASQ Education Course. ISO/TS-16949, Second Edition Overview. Milwaukee.

24-26 Measurement Uncertainty Course. Santa Barbara, CA. Call Technology Training Initiative at 805-682-7171 or fax 805-687-6949.

24-26 Implementing the Malcolm Baldrige National Quality Award Criteria. Rochester, MI. Call Michigan Quality Council at 248-370-4552 or fax 248-370-4628.

25-26 Managing the Cost of Quality. Chicago. Call Affiliated Educational Consultants at 773-262-8140 or e-mail info@aecltd.com.

29-May 3 ASQ Education Course. ASQ-Plexus Train-the-Trainer/Coach Training. Las Vegas. Also May 7-10, Milwaukee.


2-3 ASQ Education Course. How To Transition to ISO 9001:2000. San Diego. Also June 10-11, Orlando, FL.

6-7 Jack Miller Seminar on Total Quality Management. Atlanta. Call Group Communications at 800-231-3353 or fax 281-530-2505.

6-10 ASQ Education Course. Software Quality Engineering. Tampa, FL.

6-10 ASQ Education Course. Introduction to Quality Engineering. Orlando, FL. Also June 17-21, Milwaukee.

7-8 ASQ Education Course. ISO 9001:2000 Transition Training for Internal Quality Auditors. Milwaukee.

7-10 Product and Process Design Improvement Using the Taguchi Approach. Detroit. Call Nutek at 248-540-4827 or e-mail rkroy@wwnet.net.

9-10 ASQ Education Course. Quality Audits for Improved Performance. Milwaukee.

13-16 The 28th Annual Reliability Testing Institute. Tucson, AZ. Call University of Arizona at 520-621-2495 or e-mail dimitri@u.arizona.edu.

18-19 ASQ Education Course. 16-Hour ISO 9001:2000 Lead Auditor Training. (American National Standards Institute/Registrar Accreditation Board accredited.) Denver.

18-19 ASQ Education Course. Improving Business Performance: ISO 9000 as a Means To Support Compliance in Health Care. Denver.

18-19 ASQ Education Course. Integrated Process Management: A Quality Model. Denver.

18-19 ASQ Education Course. Lean Manufacturing. Denver.

19 AQP Education Course. How To Use Baldrige To Assess and Improve Your Organization. Denver.

20-22 ASQ Conference. 56th Annual Quality Congress and Exposition (AQC). Denver.

22-24 AQP Education Course. Advanced Facilitation Skills. Denver.

23-24 ASQ Education Course. Performance Consulting. Denver.

23-24 ASQ Education Course. ISO 9001:2000 Transition Training for Registrar Accreditation Board Certified Quality Management System Auditors. (Registrar Accreditation Board approved) Denver.

23-24 ASQ Education Course. Quality for the New Age: E-Business Quality Management. Denver.

23-24 ASQ Education Course. Theory of Constraints. Denver.

29-31 ASQ Education Course. Design of Experiments II: Process Modeling and Optimization. Las Vegas.

29-31 ASQ Education Course. Using Baldrige Assessment To Improve Business Performance. Las Vegas.

30-31 ASQ Education Course. Training Fundamentals. Arlington, VA.


1 ASQ Certification Exams. Quality Engineer (CQE), Quality Audit (CQA), Software Quality Engineering (CSQE) and Quality Improvement Associate (CQIA). Milwaukee.

3-4 ASQ Education Course. Failure Mode and Effects Analysis (Design and Process FMEA). Arlington, VA.

12-13 ISO 14000 Overview and Integration Quality Expo. Detroit. Call Reed Expo at 203-840-5680 or 888-267-3794 or http://quality.reedexpo.com/detroit/mainmenu.asp.

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