Column: World View: Quality Movement Continues Growth in Brazil

Abstract:Since the 1980s, Brazil has gone through profound social, economic and political change. To meet product and service quality demands and to compete globally, both private and public sector Brazilian companies had to make quality a top priority. ISO 9000 standards and, more recently, QS-9000 have become so popular in Brazil that the country is one of the world leaders among developing countries in ISO 9000 certifications. In 1992, Brazil's National Quality Award Foundation established the National Quality Award, based on the Malcolm Baldrige National Quality Award, the Canadian Award, and the Deming Prize. Many technical institutions, universities, government organizations and professional bodies have spread the word about quality by holding national and international conferences and seminars on quality related topics. It is difficult to predict how the future will unfold, but it is certain that quality is going to play a decisive role in Brazil's …

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