To receive information or to register for ASQ Education Courses, contact Education Development and Promotion, ASQ, 611 E. Wisconsin Ave., PO Box 3005, Milwaukee, WI 53201-3005, 800-248-1946, 414-272-8575, fax 414-272-1734, Web site www.asq.org. 

June

1-2Excelling in Customer Support Operations. Pasadena, CA. Call California Institute of Technology Industrial Relations Center at 626-395-4043 or e-mail execedu@caltech.edu. 

5-7IPC-A-600 Training. Schaumburg, IL. Call Quality Technology Company at 847-884-1900 or fax 847-884-7280.

5-9Application and Interpretation of Geometric Dimensioning and Tolerancing. Schaumburg, IL. Call Affiliated Educational Consultants at 888-880-7490 or fax 708-867-5766.

5-9ASQ Education Course. Reliability Engineering. Milwaukee.

5-9Corporate Performance Measurement. Ann Arbor, MI. Call University of Michigan Business School at 734-763-1000 or fax 734-764-4267.

5-9ASQ Education Course. ASQ-Plexus Trainer/Coach Training. Cleveland.

62000 Malcolm Baldrige National Quality Award Regional Conference. Boston. Call Baldrige National Quality Program-NIST at 301-975-2036 or fax 301-948-3716.

6Introduction to the New ISO 9000:2000 Standard. Troy, MI. Call Excel Partnership at 800-374-3818 or fax 203-426-7811.

6-8Root Cause Analysis Methods. Hopewell, VA. Call Reliability Center at 804-458-0645 or fax 804-452-2119.

7Root Cause Analysis. San Diego. Sponsored by The American Nuclear Society. Call Nuclear Safety Review Concepts at 860-285-8779 or e-mail firebird.one@alum.mit.edu. 

7-9Quick Response Manufacturing Conference. Madison, WI. Call Society of Manufacturing Engineers at 313-271-1500 or fax 313-271-2861.

9-1143rd European Quality Congress. Madrid, Spain. Call Talante de Comunicación at 34-91-367-1074 or e-mail talante@stnet.es. 

11-13CSA International 2000 Annual Conference. Ottawa. Call 416-595-1411 or e-mail jsnlli@idirect.ca. 

12-13Measurement Uncertainty. Minneapolis. Call American Association for Laboratory Accreditation at 301-644-3235 or fax 301-662-2974.

12-14ASQ Education Course. Implementing and Auditing an ISO 9000 Quality System. Milwaukee.

12-142000 International Forum on Design for Manufacture and Assembly. Newport, RI. Call Boothroyd Dewhurst at 401-783-5840 or fax 401-783-6872.

12-16Understanding SPC: Manufacturing and Process Industries. Knoxville, TN. Call Statistical Process Controls at 800-545-8602 or fax 423-588-9440.

12-1644th Congress of the European Organization for Quality. Budapest, Hungary. Call Hungarian National Committee for European Organization for Quality at 36-1-212-8803 or fax 36-1-212-7638.

13-14ASQ Education Course. Quality Audits for Improved Performance. Milwaukee.

14Visually Instructive Plant Plus-6S Workshop. Seattle. Call Brady Signmark at 800-635-7557 or fax 800-455-7446.

14-16Internal Auditor Automotive Industry. Chicago. Call CEEM at 800-745-5565 or fax 703-250-5313.

14-16Creative Root Cause Analysis. Hillsdale, MI. Call Hillsdale College at 517-437-3311 or fax 517-437-3240.

14-16Acceptance Control for Products and Processes. Rochester, NY. Call The John D. Hromi Center for Quality & Applied Statistics at 716-475-6990 or e-mail cqas@rit.edu. 

15-16Failure Mode and Effects Analysis: Advanced. Dayton, OH. Call The University of Dayton Center for Competitive Change at 937-229-4632 or fax 937-229-4666.

15-16Consultant as Change Agent. New York. Call Linkage at 781-862-3157 or fax 781-862-2355.

18-22A&WMA's 93rd Annual Conference & Exhibition. Salt Lake City. Call Air & Waste Management Association at 412-232-3444 x3137 or fax 412-232-3450.

19-20Technical Project Management. Chicago. Call American Management Association at 800-262-9699 or e-mail cust_serv@amanet.org. 

19-20Six Sigma Fundamentals for Medical Manufacturing. Los Angeles. Call TechTrax at 810-229-6111 or fax 810-229-2221.

19-20Measuring Service Quality. Singapore. Call Asia Added Advantage at +65-479-4892 or fax +65-479-0468.

19-21ASTM Commmittee E36 on Conformity Assessment. Toronto. Call American Society for Testing and Materials at 610-832-9726 or e-mail smawn@astm.org. 

19-22Dislocations 2000. Gaithersburg, MD. Call National Institute of Standards and Technology at 301-975-6032 or fax 301-975-4553.

19-23 Building Continual Improvement: Service Industries and Administrative Areas. Knoxville, TN. Call 800-545-8602 or fax 423-588-9440.

19-23Manufacturers and Repair Org-anizations Seminar. Columbus, OH. Call The National Board of Boiler and Pressure Vessel Inspectors at 614-888-8320 or e-mail pbrennan@nationalboard.org. 

19-23ASQ Education Course. ISO 14000 Lead Auditor Training. Milwaukee.

19-23ASQ Education Course. ISO 9000 Lead Auditor Training. Detroit.

19-23Cost/Productivity Improvement & Advanced Capability/SPC. Chicago. Call Trifinity at 630-466-0953 or e-mail trifinity@cyberlink.com. 

20-21ASQ Education Course. How To Transition to ISO 9001:2000. San Diego.

20-21Behavioral Science Methods for Quality Improvement. Atlanta. Call Behavioral Science Technology at 800-548-5781 or fax 805-646-0328.

20-22ASQ Education Course. Skills for the Quality Consultant: Achieving Performance Impact. Cleveland.

20-22Experiment Design Made Easy. Minneapolis. Call Stat-Ease at 800-801-7191 or fax 612-378-2152.

20-22ASQ Meeting. QuEST Forum Meeting. Montreal.

212000 Malcolm Baldrige National Quality Award Regional Conference. San Francisco. Call Baldrige National Quality Program-NIST at 301-975-2036 or fax 301-948-3716.

21-22ASQ Education Course. After the Audit: Benefiting From the Audit Process. Baltimore.

22-25CSI 2000. Atlanta. Call The Construction Specifications Institute at 800-689-2900 or e-mail csimail@csinet.org. 

23 ISO 9000 Year 2000 Revision. Scottsdale, AZ. Call Government Institutes Division, ABS Group at 301-921-2345 or fax 301-921-0373.

24Continuous Improvement. Los Angeles. Call Powerway at 317-598-1760 or e-mail info@powerway.com. 

25Understanding Capability and Control Charts. Dayton, OH. Call PQ Systems at 800-777-3020 or fax 937-885-2252.

25-289th International Conference on Productivity and Quality Research. Jerusalem. Call International Travel and Congresses at +011-972-3-795-1444 or e-mail congs@internationaltc.co.il. 

25-28Safety 2000. Orlando, FL. Call American Society of Safety Engineers at 847-699-2929 or fax 847-768-3434.

26-28ASQ Education Course. The Project Management Process. Milwaukee.

26-28Linear and Nonlinear Regression With Applications. Washington. Call The Institute for Professional Education at 703-527-8700 or e-mail education@theIPE.com. 

272000 Malcolm Baldrige National Quality Award Regional Conference. New York. Call Baldrige National Quality Program-NIST at 301-975-2036 or fax 301-948-3716.

28-29ASQ Education Course. Customer-Supplier Partnerships. Milwaukee.

28-29ASQ Education Course. Quality Cost Principles. Milwaukee.

28-30ASQ Education Course. Statistical Process Control. Pittsburgh.

29-30Writing Effective Operating Procedures. Rockville, MD. Call ABS Group, Training and Consulting Division at 301-921-2345 or e-mail giinfo@govinst.com. 

July

11-12ASQ Education Course. 16-Hour Q9000/ISO 9000 Lead Auditor Training. Houston.

12-13ASQ Education Course. ISO 9000: Making Quality Systems Profitable. Milwaukee. Also August 7-11, San Jose, CA.

12-14ASQ Education Course. Internal Quality Auditor Training. Chicago.

13Auditing Computer System Providers. Huntingdon Valley, PA. Call Validation Associates at 215-504-9635 or e-mail info@validassoc.com. 

24-28ASQ Education Course. ISO 9000 Lead Auditor Training. Washington.

25-28ASQ Education Course. Understanding QS-9000: Implementation & Auditing. Nashville, TN.

August

6-91st International Research Conference on Organizational Excellence in the Third Millennium. Estes Park, CO. Call MAAOE Conference at 970-491-5098 or e-mail maaoe@usa.net. 

7-11ASQ Education Course. Introduction to Quality Management. Dallas.

8-9ASQ Education Course. Integrating ISO 14001 Into QS-9000 Certified Systems. Nashville, TN.

8-9ASQ Education Course. ISO 9000 Advanced Implementation. Denver.

14-18ASQ Education Course. Software Quality Engineering. Washington.

14-18ASQ Education Course. Introduction to Quality Engineering. Tampa, FL.

14-18ASQ Education Course. ASQ-Plexus Trainer/Coach Training. Orlando, FL.