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Communication: The Key to Effective Leadership
by Judith Ann Pauley and Joseph F. Pauley
You are a leader. Your board of directors expects you to lead the company or organization to increased performance and profitability. You have a vision of where you want to go and how you want to get there. The task now is to get your employees to see…
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Lean Six Sigma for the Healthcare Practice: A Pocket Guide
by Roderick A. Munro
This book is for those in healthcare practices whose customers/payers may be encouraging or requiring them to use Lean Six Sigma in the workplace, or to simply improve…
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Root Cause Analysis: The Core of Problem Solving and Corrective Action
by Duke Okes
We live in a complex world. People and organizations often don’t believe they have the time to perform the in-depth analyses required to solve problems. Instead, they take remedial actions to make the problem less visible and implement a…
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ANSI/ISO/ASQ Q9001-2008: Quality management systems - Requirements (pocket version)
This standard specifies requirements for a quality management system where an organization:
- needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for…
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COMING SOON
preorder today
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Six Sigma for the New Millennium: A CSSBB Guidebook, Second Edition
by Kim H. Pries
This book is designed to walk the reader through the ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge (BoK) at a medium level of detail. It follows the nine sections of the BoK exactly, from enterprise-wide deployment, organizational process management and measures, and team management, to…
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Lean-Six Sigma for Healthcare, Second Edition: A Senior Leader Guide to Improving Cost and Throughput
by Greg Butler, Chip Caldwell, and Nancy Poston
This book’s unique focus on the role of healthcare leaders and the lessons learned were uncovered during the authors’ research of over 200 U.S. hospitals’ performance. It was written specifically for CEOs, the “C-Suite,” and senior leaders who desire to harness the power of Lean-Six Sigma as their major strategic weapon for…
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NEW ARRIVALS
Titles recently adopted by Quality Press
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SAE T9100 Revision C: AS9100C Quality Management Systems
This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for…
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GET INVOLVED
Write for the world’s leading publisher of quality-related books!
In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for manuscripts from authors for potential publication by ASQ. We are actively seeking authors with book proposals specifically related to manufacturing-based lean, auditing for medical device standards, food quality, the new Aerospace standard (AS9100c), and supplier quality within the aerospace industry.
To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org.
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Site licenses
Take advantage of our new site licensing program and make our standards accessible to your entire team 24/7 for a fraction of the hardcopy price! more info
Getting Your Arms Around ISO 9001:2008
ASQ offers half a dozen books that will walk you through the particulars of applying the newly released standard. Several titles are available as e-books for instant access. Visit the 9001:2008 Hot Topics page in the Knowledge Center for links and ordering, plus articles from our journals and magazines relevant to any ISO 9001 implementation.
Learn more | Join Technical Advisory Group
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Featured sale items – hundreds to choose from
see all of our sale items Download a Publications Catalog
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Did you know…?
ASQ generates more quality content than anyone else, much of which is freely accessible to you? Check out some of our newest open-access content:
Subscribe to ASQ’s Journals
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NEW CASE STUDY!
Driving Higher Workplace Performance: Using Analytics, Dashboard Metrics, and Soft Skills to Improve Results (PDF, 211 KB)
When assigned the task of improving warehouse performance for a Western Canadian industrial distribution center, a Lean Six Sigma Black Belt discovered the differences between “human” and “automated” business processes…
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Articles & Abstracts
The Top 10 Articles of 2008
Featured Case Study: Streamlined Enrollment Nets Big Results for Healthcare Leader
What’s Hot in Six Sigma?
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Become an ASQ Member and enjoy additional discounts… Learn more
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