Books & Standards

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Books:

1. Potent Medicine: The Collaborative Cure for Healthcare
Toussaint, John MD

2. Kaizen in Logistics & Supply Chains
Coimba, Euclides;Coimbra, Euclides

3. Leading Your Business Forward: Aligning Goals, People and Systems for Sustainable Success
Pyecha, John;Yount, Shane;Davies, Seth;Versteeg, Anna

4. The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence
Pyzdek, Thomas;Keller, Paul

e-Books:

5. Permission to Forget, Tenth Anniversary Edition: And Nine Other Root Causes of America’s Frustration with Education (e-Book)
Jenkins, Lee

6. 2012 Quality Progress Salary Survey (e-Book)
ASQ

7. Statistical Process Control for the FDA-Regulated Industry (e-Book)
Peña-Rodríguez, Manuel E.

8. Insights to Performance Excellence 2013-2014: Understanding the Integrated Management System and the Baldrige Criteria (e-Book)
Blazey, Mark L.

e-Standards:

9. Greenhouse gases — Quantification and reporting of greenhouse gas emissions for organizations: Guidance for the application of ISO 14064-1 (e-Standard)
ISO/TR 14069:2013

10. Statistics - Vocabulary and symbols - Part 3: Design of experiments (e-Standard)
ISO 3534-3:2013

11. Control charts - Part 2: Shewhart control charts (e-Standard)
ISO 7870-2:2013(E)

Video/Audio:

12. ASQ On-Demand Training Collection 2013

13. Balancing Act - Author Audio
Montgomery, Eda Ross; Neway, Justin

14. Quality for Life Video -- Ved Munbodh

15. WCQI 2013 QD Video
WCQI

16. Best Practice in Team Excellence Webcast Part 3: How to Improve Your Current Team-Based Efforts
Broedling, Laurie A.; Goodwalt, Vern

17. Best Practice in Team Excellence Webcast Part 2: How to Implement Team-Based Improvement
Broedling, Laurie A.; Goodwalt, Vern

18. Quality for Life Video -- Kumud Dutta

19. Quality for Life Video -- Kumud Dutta