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Books & Standards

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Books:

1. Achieving a Safe and Reliable Product: A Guide to Liability Prevention
Gookins, E.F. "Bud"

2. Auditing Beyond Compliance: Using the Portable Universal Quality Lean Audit Model
Bautista-Smith, Janet

3. The Metrology Handbook, Second Edition
Bucher, Jay L., editor

4. How to Coach Individuals, Teams, and Organizations: Surfing Tsunamis
Hacker, Stephen

5. The Problem Solving Memory Jogger, Second Edition
GOAL/QPC Staff

6. Lean Supply Chain & Logistics Management
Myerson, Paul

7. Strategic Lean Mapping: Blending Improvement Processes for the Perfect Solution
Borris, Steven

8. Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits
Harrington, James H.

9. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them
Plenert, Gerhard, Ph.D.,CPIM

10. Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition
Graban, Mark

11. Basics of Health Care Performance Improvement: A Lean Six Sigma Approach
Lighter, Donald E.

12. Connected for Health: Using Electronic Health Records to Transform Care Delivery
Liang, Louis L., Editor

13. Turnaround: The Quality Path to Saving the Business
Blunt, Bryan T.

14. Guidelines for Auditing Process Safety Management Systems, Second Edition
Center for Chemical Process Safety (CCPS)

15. The Change Management Pocket Guide: Tools for Managing Change
Nelson, Kate;Aaron, Stacey

e-Books:

16. Achieving a Safe and Reliable Product: A Guide to Liability Prevention (e-Book)
Gookins, E.F. "Bud"

17. The Metrology Handbook, Second Edition (e-Book)
Bucher, Jay L., editor

18. Advancing the STEM Agenda: Quality Improvement Supports STEM (e-Book)
Veenstra, Cindy P.; PadrĂ³, Fernando F.; Furst-Bowe, Julie A., editors

e-Standards:

19. Guidelines for auditing management systems (e-Standard)
ASQ/ANSI/ISO 19011:2011

Video/Audio:

20. ASQ On-Demand Training Collection 2012


21. Best Practice in Team Excellence Webcast Part 1
Broedling, Laurie A.; Goodwalt, Vern

22. ASQ World Conference on Quality and Improvement - 2012 What to Expect


23. Quality for Life Video -- Yasser Shehata


24. Author Audio-Tangled Mess
Edmund, Mark

25. ASQ Brand Video - About ASQ


26. Quality for Life Video -- Diane Rogers


27. Quality for Life Video -- Diane Rogers