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Book of the Week

Value Stream Mapping

Karen Martin and Mike Osterling
Value stream mapping--an essential but underused methodology--is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow...
 P1531-M

 

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Quality management systems - Requirements
By ANSI/ISO/ASQ Q9001-2008
The ISO 9001 standard specifies requirements for quality management systems. All requirements of ANSI/ISO/ASQ Q9001-2008, the American National Standard (ANS) version of ISO 9001, are generic and are intended to be applicable to all organizations.
Standard

New to the Store

Juran's Quality Essentials
By Defeo, Joseph
Dr. Joseph Juran was the world's foremost thought leader on improving the financial performance of an organization with "quality management." In this book, Dr. Juran's ...

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.