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This standard specifies requirements for a quality management system where an organization:
- needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
Technical Corrigendum 1 is available here.
Looking for the entire 9000 series of standards? Purchase ANSI/ISO/ASQ Q9000:2005, Q9001:2008, and Q9004:2009 in one package.
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