Strategic Continuous Process Improvement

Which Quality Tools to Use, and When to Use Them

Gerhard Plenert, Ph.D.|CPIM

Hardcover
 256 Pages    2011
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Proven methods for achieving continuous process improvement.

Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.

This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.

Find out how to:

  • Identify CPI opportunities
  • Evaluate various CPI options using comparative benchmarks
  • Understand the characteristics of each quality optionSelect the appropriate tool to fit a specific quality problem
  • Recognize the role of governance and performance reviews
  • Cascade and communicate CPI throughout your organization
  • Move the needle toward successful process optimization

    Sample Chapter

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