Baldrige in Plain English

Understanding Performance Excellence

John Vinyard

Softcover
 192 Pages    2015
List $30.00
Member $18.00
Bulk Purchases
Request Information
Looking to purchase for a course or large group?
 

This book is written as a foundation for understanding the Baldrige Criteria for Performance Excellence.

Following the Criteria, each section includes an introduction to the basics of the Area to Address. This is a common-sense description of what the Criteria in the particular Area to Address is trying to achieve. This explanation focuses on what the Criteria actually means and what some organizations do, not just the questions in the Criteria.

The focus of this book is to help new and experienced users gain a better understanding of the Criteria, the background as well as the meaning.


"How I wish I had this guide at the beginning of our Baldrige journey! Baldrige in Plain English not only makes the Baldrige Criteria for Performance Excellence come alive, it provides the linkages that are so critical for accelerating improvement. Whether new to the journey, or experienced, John Vinyard has provided us a valuable resource for ongoing learning and improvement."

  • Brenda Grant
    Chief Strategy Officer, Charleston Area Medical Center
    2014 The Partnership for Excellence Recipient

  • "Every successful leader understands the importance of continuous improvement. Baldrige in Plain English allows any leader to quickly gain a general understanding of the Malcolm Baldrige Criteria for Performance Excellence through simple explanations that describe the principles necessary for every organization to achieve excellence."

  • Matt Duke
    Senior Vice President, San Antonio Methodist Healthcare
    2014 Texas Award for Performance Excellence Recipient

  • "Understanding the language, meaning and subtle connections of the Baldrige framework can be daunting. Baldrige in Plain English artfully translates this complex model into a useable blueprint to start a journey of becoming more process-honoring!"

  • Pattie Skriba
    Vice President, Advocate Good Samaritan Hospital
    2010 Baldrige Recipient

  • "Baldrige in Plain English” provides the means to get beyond the ‘Criteria’ using a relaxed conversational style that guides us to a fuller understanding of the foundation, concepts, and linkages inherent in the Criteria for Performance Excellence!"

  • Eric Franks
    PRO-TEC Coating Company
    2007 Baldrige Recipient

  • Sample Chapter

    Preview a sample chapter from this book along with the full table of contents by clicking here.
    You will need Adobe Acrobat to view this pdf file.

    Customer Reviews:     Please log in or register to comment.    FAQ

    Rating
    (0) Customer Reviews

    Featured advertisers





    ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.