The Process Auditing and Techniques Guide, Second Edition

In this pocket guide, best-selling author J.P. Russell focuses on the methods and techniques of conducting internal and external process audits. Learn how to evaluate process controls, use process flow, turtle, spider and tree diagrams, verify process conformity and effectiveness, and compose an audit report assessing compliance, controls, risk and process optimization. This guide is ideal for individuals who have a general understanding of auditing techniques and is written for auditors who conduct first-, second-, and third-party audits to any standard or work instruction.

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• Additional Information
  • ISBN: 978-0-87389-782-2
  • Item Number: H1346
  • Dimensions: Pocket Guide
  • For details on using this product as a textbook for your course or class, contact us
• About the Author(s)

  J.P. Russell, writer, consultant, instructional designer, provides training at www.qualitywbt.org. Russell is the 2008 recipient of the Paul Gauthier ASQ Audit Division award, an ASQ CQA, Fellow of ASQ, a voting member of the American National Standards Institute/ASQ Z1 committee, member of the U.S. Technical Advisory Group to Technical Committee 176 (ISO 9000 series standards), and member of the Standards Engineering Society. Russell is a former RAB and IRCA lead auditor, and current columnist for Quality Progress magazine. He is the author of the pocket guides The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition, The Process Auditing and Techniques Guide, Second Edition, Continual Improvement Assessment Guide, and the ISO Lesson Guide 2008, and editing director of The ASQ Auditing Handbook, Third Edition.