In How to Use Control Charts for Healthcare, author Lynn Kelley presents an array of quality tools for the healthcare professional, emphasizing the use of control charts. The book provides a link between these tools and the accreditation standards relating to performance improvement as set by the Joint Commission on Accreditation for Healthcare Organizations (JCAHO). Kelley provides a complete how-to reference guide for control charts, with easy to understand instructions, examples, and the extensive use of graphics. In addition, each chapter's instructions are followed with examples for practice and training.
"This book will fast become the definitive quality reference guide for health care professionals."
- Bill Calmer, Director
Michigan Quality Council
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