2013-2014 Health Care Criteria available here.
2013-2014 Education Criteria available here.
For 25 years, the Baldrige Criteria have empowered organizations – no matter their size or industry – to reach their goals, improve results, and become more competitive.
The 2013-2014 Criteria build on this tradition and feature a renewed focus on
This is the official 2013-2014 Criteria for Performance Excellence for business/nonprofit organizations.
Electronic copies of the Business/Nonprofit Criteria are available for purchase here.
Free Criteria booklet content and other information are available on the Baldrige Program’s Website.
Customer Notice: The federal government is currently shut down. However the Baldrige Performance Excellence Program (BPEP) remains open. Unfortunately the BPEP/NIST website is not operational during this shutdown. If you are looking for information from BPEP, please call the BPEP customer service line at (301) 975-2036. If you need assistance in making a purchase from ASQ, please call the ASQ customer service center number at (800) 248-1946.
"My recommendation: implement the Baldrige-based Criteria into your business. No other single document can help build a long-term successful organization."
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