2013-2014 Criteria for Performance Excellence (Business/Nonprofit)

Baldrige Performance Excellence Program at NIST

Softcover
 60 Pages    2013
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2013-2014 Health Care Criteria available here.

2013-2014 Education Criteria available here.

For 25 years, the Baldrige Criteria have empowered organizations – no matter their size or industry – to reach their goals, improve results, and become more competitive.

The 2013-2014 Criteria build on this tradition and feature a renewed focus on

  • Innovation management, intelligent risk, and strategic priorities
  • Social media
  • Operational effectiveness
  • Work systems and core competencies

This is the official 2013-2014 Criteria for Performance Excellence for business/nonprofit organizations.

Electronic copies of the Business/Nonprofit Criteria are available for purchase here.

Free Criteria booklet content and other information are available on the Baldrige Program’s Website.


"My recommendation: implement the Baldrige-based Criteria into your business. No other single document can help build a long-term successful organization."

  • Jerry R. Rose
    Corporate Vice President
    Cargill, Inc.

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