The Strategic Knowledge Management Handbook

Driving Business Results by Making Tacit Knowledge Explicit

Arun Hariharan

 168 Pages    2015
List $40.00
Member $24.00
Bulk Purchases
Request Information
Looking to purchase for a course or large group?

The primary purpose of this book is to enable you to implement a strategic KM program in your business and derive business results from it. The contents of this book are relevant to any business—manufacturing or service, and also in education, not-for-profit, government, and other types of organizations.

This book is written for business leaders and executives. It is particularly addressed to CEOs and senior management to help them understand how they can use KM as a strategy to achieve their business objectives. For KM professionals, the objective of this book is to help them to implement KM with real business results.

While this book talks about various concepts related to KM, everything contained in the book is based on first-hand experience of helping the implementation of these concepts at several companies with significant business results, including some Most Admired Knowledge Enterprise (MAKE) award winners. The book largely tells its story through real examples.

Sample Chapter

Preview a sample chapter from this book along with the full table of contents by clicking here.
You will need Adobe Acrobat to view this pdf file.

Customer Reviews:     Please log in or register to comment.    FAQ

Excellent book.

Well written, easy read. This book provided a clear and concise path to implementing KM. The author walks you through the basic terms and concepts then moves you forward into implementation. This is a must read for every compliance and continual improvement officer.
--Mark Stevens, Aerospace Exports Incorporated, 09-26-2015

(1) Customer Reviews

Featured advertisers

ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.