Supply Chain Quality Management and Environmental Uncertainty: A Contingency Perspective

Quality Management Journal vol. 22 issue 4 - October 2015

Abstract: This paper extends contingency perspectives of quality management to the inter-organizational quality context. Supply chain quality management (SCQM) is conceptualized as a mechanism for governing quality of resource flows between interdependent organizations.

Keywords: Supply chain management; Supply chain; Business performance; Uncertainty; Research

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