Quality Quandaries - A Gage R&R Study in a Hospital

Quality Engineering vol. 22 issue 1 - January 2010

Abstract: [This abstract is based on the authors' abstract.] In quality improvement projects, the reliability of measurements must be assessed before doing any analysis. This is particularly important in the measurement phase of a Six Sigma project. The precision of a measurement procedure can be determined by a gage R&R study, as is illustrated in the assessment of the precision of an ear temperature thermometer used in a healthcare setting. The article begins with a discussion of the principles of measurement system analysis, followed by the hospital example.

Keywords: Measurement system; Accuracy and precision; Gage Repeatability and reproducibility studies (GR&R); Healthcare industry; Statistical methods

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