Mouradian, George (1993, ASQC) AM General Corporation; Livonia, MI
Conversion of the military High Mobility Multi-purpose Wheeled Vehicle or HUMMER, a 1 1/4 ton utility truck, to a civilian version required many modifications during a short lead time. AM General engineered and manufactured the military version in response to specifications and performance characteristics supplied by the government. Planning for the consumer model employed surveys of potential customers for their recommendations, especially on safety requirements. Major modifications for consumers included: meeting federal motor vehicle safety standards; converting from a 24 volt to 12 volt electrical system; leak proofing; corrosion protection; noise level reduction; appearance and comfort; controls and gauges; handling; and stereo sound quality. Because of a one-year lead time, design engineering for these changes took place simultaneously with quality, marketing, production, and purchasing activities. Continuous improvement of the HUMMER will be based on customers' needs. This paper includes several attachments on: major systems comparison of the military and civilian models; specifications and performance data on the civilian model; optional equipment for the civilian model.