Bardenstein, Ruth L.; Gibson, Gregory J. (1992, ASQC) TASC, Troy, MI 48084
- Annual Quality Congress, Nashville TN Vol. 46 No. 0
- QICID: 9875 May 1992 pp. 552-557
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After discussing the history of quality in the US military, the authors describe the Integrated Test Plan (ITP) development process and how they created a Quality Function Deployment (QFD) methodology. By using this matrix, the authors gained a comprehensive and more efficient set of text practices. They were better able to meet specific system requirements via this combination of ITP and QFD.
Quality function deployment (QFD),Testing,Quality management (QM),Reliability,Voice of the customer (VOC)
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