Overby, Dr. Charles (1991, ASQC) Ohio University, Athens, OH
This abstract is an edited version of the author's original.
This paper explores the idea of product design for the entire life, including the disposal phase, of a product's life. It seeks to illustrate how Quality Function Deployment (QFD) and Taguchi-related concepts might be an additional vehicle to help organizations design with environmental elegance.
Modern quality systems concepts such as QFD and Taguchi methods are helping organizations realize how important it is to "get things right" at the earliest phases of the design process. The author seeks to illustrate how QFD and Taguchi ideas, ideas about defect prevention through design, have parallels in concepts of pollution prevention through design. The author also discusses how these quality issue ideas might help expand and stretch design criteria for all phases of the life cycle.
Because of a rising tide of environmental concerns, customer wants, a beginning point in QFD, now include a desire for clean land, air and water. We increasingly hear of consumer demand for clean, green, and earth-friendly products. Thus, this paper asks: Can we use some modern quality concepts to assist us in improving the quality of life in terms of the environment?
Environment,Product design,Taguchi method,Waste,Competitiveness