Collins, Melvin (1991, ASQC) Dow Corning Corporation, Midland, MI
In 1983, Dow recognized that their first in-house computer system was inadequate for global use realized the need for a new on-line system to run quality data collection, retrieval, and analysis programs.
They established requirements for the new system, called the Quality Assurance Management System (QAMS),which would allow them to maintain 1.5 million records. They defined elements required to create the necessary databases, then established the structure for the databases, a global material numbering process, and requirements for a security system. Next, a programmer used their screen specifications to design the system, which stored all QAMS data in an online Information Management System� (IMS).
To meet their goal of providing a user-friendly access method, Dow selected SAS� for performing data analysis; they also chose SAS/QC� and used it as a tool to develop a series of batch files. Later, they discovered that their needs would be better met by using the Virtual Machine/eXtended Architecture� (VM/XA) environment, which they made available on a separate mainframe.
The QAMS menu system achieved global status and has been widely accepted. In one location, QAMS was instrumental in eliminating one effort year of time to generate certifications, allowing the QA function to use that person to work on other projects.
Data analysis,Data collection,Quality assurance (QA),Computers