Potts, Elizabeth A.; Siefert, Norman G. (1990, ASQC) A.G.A. Laboratories, Cleveland, OH; Emerson Electric, St. Louis, MO
Properly implemented quality systems provide an effective, economic means to control quality. They assure products fulfill intended purposes in, among others, the areas of reliability, performance and safety. Registration of a quality system provides a documented method for recognizing and giving manufacturers credit for implementation of such a system. The recognition may allow for alternative inspection activities in the area of third party certification or it may fulfill a stated need such as the European Community (EC) requirement for a registered quality system. A registered system can also provide for increased product acceptance and improved market penetration.
Registration of a manufacturing facility to the ISO 9000 Series requires an in-depth assessment of all disciplines in the facility. In addition to assessing the existence and implementation of documented procedures in the fabrication, assembly and inspection areas, procedures and their implementation are verified in all areas supporting the quality function including purchasing, engineering, handling and service.
A quality system assessment typically encompasses the following pre-assessment, assessment and post-assessment efforts. The assessment is conducted by a team of personnel with one individual designated as lead assessor. A representative assessment of a facility employing 500 - 1000 people will take from three to five days to conduct.