Wind, James F. (1990, ASQC) Tecumseh Products Company, Tecumseh, MI
Quality Assurance Systems and the quality status of products manufactured in Taiwan during the last 20 years are chronicled. This is the time period that started with Taiwan-manufactured products in the same unenviable position that Japanese products had in the early 1950s and ended with Taiwan products successfully competing on the world stage.
A review of the historic place of business in Chinese Society will be provided as a context for discussion. Included will be an exact meaning of the term business in Chinese and a comparison with Japanese and English.
Direct observations of manufacturing in Taiwan starting with the 1970 time frame will continue until about early 1986. This covers the various kinds of manufacturing, products being manufactured, and the Quality Systems in place at the time being covered. The 1970 time frame is being used as a basis for tracing changes that occurred during the 16 year time period being covered. These changes will include products, systems, and technology.
Chinese Nationalist Government support of efforts to improve product quality and have Taiwan take a place on the world scene are outlined. Government-established test, research, and Certification facilities are listed as part of their effort to promote product improvement.
A look is also taken into the future direction of both individual manufacturers and Government support. The approach used is to show the dynamics of quality improvement in an international context. Almost all examples come from direct observation and the rest are from on-site newspaper accounts.
Case study,Customer supplier relationships