Quality Assurance in the Process of Total Quality

Article

Guerrero, Daniel; Martinez, Raul   (1990, ASQC)   FIP, S.A. de C.V., Mexico, D.F., Mexico

Annual Quality Congress, San Francisco, CA    Vol. 44    No. 0
QICID: 9458    May 1990    pp. 246-251
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Article Abstract

FIP, a Mexican national manufacturer of pipe line and well head drilling production and transmission valves, recognized the necessity of being competitive in quality, price, delivery and service in both national and international markets.

In this presentation it will be explained how our company evolved from a mediocre canpany to being a leader in its field in Mexico, and penetrating the international market with our products. The first step took five years to bring us to a competitive level with our international counterparts, by obtaining the OCS-11 SPPE1 stamping accreditation, which is recognized world wide. FIP became and continues to be the only company in Latin America with this symbol of quality.

Also, herein we will explain the fundamental problems encountered, and cultural differences of philosophies in manufacturing process control and quality assurance implementation. Compounding the complexity of the aforementioned as the lack of basic tools and equipment, as well as expertise in several technical areas of discipline at the reset.

We will also mention the various pitfalls encountered in achieving our objective and corrective actions taken.

Keywords

International


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