Quality Leadership + Empowered Project Improvement Teams = Overwhelming Success


Shannon, Linda L.   (1990, ASQC)   PQ Systems, Inc., Dayton, OH

Annual Quality Congress, San Francisco, CA    Vol. 44    No. 0
QICID: 9443    May 1990    pp. 153-158
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Article Abstract

Success in the 1990's will necessitate that rare combination of QUALITY LEADERSHIP ... and PROJECT TEAMS ... that are involved in making company decisions. Without both of these KEY FACTORS, your company may be unable to keep its lead in the marketplace, and your competition will simply pass you by!

As American industry attempts to increase productivity and improve the quality of our products and services, we need to look at the very VITAL role of our leaders. We are now in a new international market. It's a "new ballgame," and the traditional way of managing is no longer effective. So all of us need to embrace "the NEW way." This applies to each of us - not Just to the CEO. We are each responsible for leading ... and making an impact on our Quality Program.

The first objective of this paper is to discuss the Leadership Competencies that are necessary to carry out the "New Leadership" responsibility. The second objective is to ENVISION your company with "Empowered Project Improvement Teams" -what they look like, what they do, why they can be effective, and what "empowered" really means. The third objective is to examine the BENEFITS of this duo - QUALITY LEADERSHIP + EMPOWERED PROJECT TEAMS - a great combination when teams take on decision-making responsibilities that are creating a remarkable, motivated "family" of employees.


Human resources (HR)

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