Quality Control in the Office

Article

Benz, William M.   (1967, ASQC)   Fireman's Fund American Insurance Companies

Industrial Quality Control    Vol. 23    No. 11
QICID: 5676    May 1967    pp. 531-535
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Article Abstract

This article discusses the use of Quality Control techniques to reduce clerical errors and improve processing time of insurance policies in both the branch offices and home office of the Fireman's Fund American Insurance Company.

Keywords

Measurement and control


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