Juran, J. M. (1966, ASQC) New York, NY
- Industrial Quality Control Vol. 22 No. 12
- QICID: 4961 June 1966 pp. 647-653
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This article compares the Zero-Defects approach to some other historical solutions to quality problems and discusses when and where Zero-Defects type programs may or may not be useful.
Management of quality assurance
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