Motivation for Quality--Zero Defects Program

Article

Fouch, George E.   (1965, ASQC)   Deputy Assistant Secretary of Defense (I&L)

Industrial Quality Control    Vol. 22    No. 5
QICID: 4918    November 1965    pp. 240-241
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Article Abstract

Satisfactory product quality is the outcome not only of effective design and production but, equally important, of strong motivation. This paper discusses Zero Defects, a program aimed at motivating improved workmanship.

Keywords

Management of quality assurance


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