Metsker, William E. (1963, ASQC) Bendix Mishawaka Division
- Industrial Quality Control Vol. 19 No. 8
- QICID: 4682 February 1963 pp. 4-6
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This article describes a technique in use by a missile supplier for rating its Quality Department effectiveness. It also has application as a problem solving device.
Case study,Management of quality assurance
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