Quality Control vs. Quality Assurance vs. Reliability


Patterson, E. G. D.   (1962, ASQC)   Bell Telephone Laboratories, Inc.

Industrial Quality Control    Vol. 19    No. 4
QICID: 4653    October 1962    pp. 5-9
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Article Abstract

This article attempts to explain the terms of its subject objectively, to trace historically the need and origin of a separate quality agency, to cut through the semantic roadblocks which hinder the quality control profession, and to provide a rational perspective of the quality manager's function.


Management of quality assurance

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