Quality Control as a Service Department Responsibility

Article

Miller, Robert S.   (1962, ASQC)   Royal McBee Corp.

Industrial Quality Control    Vol. 18    No. 8
QICID: 4591    February 1962    pp. 22-24
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Article Abstract

The Service Department representative confronts the ultimate tester of any product--the customer. The work of the Service Department should be an integral part of overall Quality Control. The author discusses this practice within his organization.

Keywords

Management of quality assurance


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