Pappas, Robert L. (1959, ASQC) Ampex Corporation
Quality Control--What should it include? If management decides it needs a quality control operation, should it be placed under some top executive, such as the president or general manager, or should it be assigned to the manufacturing element--or perhaps the engineering depart? And finally, what attributes are to be desired in the quality control engineer? This is "Management's Dilemma."
Management of quality assurance