Suciu, Adina (ASQ)
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The EFQM Excellence model has nine criteria that are defined as "enablers" or "results". Enablers describe organizational actors and their behaviors, while results describes the desired organizational outcomes. A component of the EFQM model, radar logic, incorporates both a structured and holistic approach to integrate risk management into an organization's quality management system. An understanding of the causality between enablers and results is crucial for effective management of risk.
European Foundation for Quality Management (EFQM); Results; Process; Risk management; Risk analysis; Quality management system (QMS)
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