A Scientific Approach to Quality in R&D

Article

Kidd Jr., George J.   (1989, ASQC)   Martin Marietta Energy Systems, Inc., Oak Ridge, TN

Annual Quality Congress, Toronto, Ontario, Canada    Vol. 43    No. 0
QICID: 3668    May 1989    pp. 848-853
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Article Abstract

As quality concepts are beginning to be applied to areas other than traditional manufacturing environments, we see a whole spectrum of results. So far it has been hard to predict when a quality program will succeed or fail or to understand why. This paper explains why the difficulty exists; it also presents an approach that enhances the probability that a program will be acceptable to the scientific community, an approach that is based on systems analysis and uses nomenclature and techniques already familiar to technically trained people. This approach extends some of the existing quality principles to allow more focus on processes than on products. Recognizing that much of the output of scientific effort is subjective, it proposes some alternatives for measuring and evaluating those types of results.

Keywords

Quality management (QM); Research and development (R&D)


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