A Step Forward

Article

Hampton, Debra M. Hay;   (ASQ)   Cornerstone Engineering, Training and Consulting, Moultrie, GA

Quality Progress    Vol. 47    No. 3
QICID: 36661    March 2014    pp. 38-43

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Article Abstract

ISO 9001, "Quality Management Systems -- Requirements", is a standard promulgated by the International Organization for Standardization. This article describes some of the differences between international standard 9001:2008 and draft standard ISO 9001:2015. The author believes that ISO 9001:2015 will bring positive change for management systems. It strengthens requirements that have previously been implied, such as mistake-proofing, change management, risk management and the issuance of nonconformities when planned arrangements aren’t followed. The 2015 standard is possibly more prescriptive in these areas, with less left to interpretation. The path outlined by the new standard, if embraced by an organization, will lead to a better understanding of meeting customer expectations and protecting its efforts.

Keywords

ISO 9001, Standards and specifications, Quality management system (QMS), Quality management (QM), International Standards Organization (ISO), ISO 9001: 2015 Management systems


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