Hoshin Planning, The Foundation of Total Quality Management

Article

King, Robert E.   (1989, ASQC)   GOAL/QPC, Methuen, MA

Annual Quality Congress, Toronto, Ontario, Canada    Vol. 43    No. 0
QICID: 3607    May 1989    pp. 476-480
List $10.00
Member $5.00

This article is not available online. Contact us to receive a scan of the archive, in PDF format.
New to ASQ? REGISTER HERE.

Article Abstract

Although hoshin planning is widely recognized in Japan as the foundation of TQC, it is largely unknown in the United States and the handful of companies that are using it are using less than half of the full hoshin planning system.

Hoshin planning is known by various names: hoshin kanri (Japanese) policy deployment, management by policy, hoshin (at Hewlet-Packard), management by planning.

Key aspects of hoshin planning include: Focus on the planning process not goals or targets, key company targets known by all employees, individual initiative and alignment, self audits and flexibility, documentation and communication (catch ball). Hoshin planning along with standardization make up the business plan.

The phases of hoshin planning are the five year vision, one year plan, deployment to departments, execution, monthly audit and president's annual audit. Full implementation in a company takes at least three years. Without commitment from the top, it is still possible to use many aspects to improve planning at any level of an organization.

Keywords

Hoshin planning,Quality management (QM)


Browse QIC Articles Chronologically:     Previous Article     Next Article

New Search

Featured advertisers





ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.