King, Robert E. (1989, ASQC) GOAL/QPC, Methuen, MA
Although hoshin planning is widely recognized in Japan as the foundation of TQC, it is largely unknown in the United States and the handful of companies that are using it are using less than half of the full hoshin planning system.
Hoshin planning is known by various names: hoshin kanri (Japanese) policy deployment, management by policy, hoshin (at Hewlet-Packard), management by planning.
Key aspects of hoshin planning include: Focus on the planning process not goals or targets, key company targets known by all employees, individual initiative and alignment, self audits and flexibility, documentation and communication (catch ball). Hoshin planning along with standardization make up the business plan.
The phases of hoshin planning are the five year vision, one year plan, deployment to departments, execution, monthly audit and president's annual audit. Full implementation in a company takes at least three years. Without commitment from the top, it is still possible to use many aspects to improve planning at any level of an organization.
Hoshin planning,Quality management (QM)