MacKenna, Skip (1988, ASQC) UNC, Incorporated, Uncasville, CT
This paper presents Software Quality Assurance (SQA) as both an effective cost control measure and just good sense. The challenge for the SQA System is to lower costs with concise software requirements being specified and met. More challenges arise as the ideas for implementing SQA are applied.
The challenge to all of us is to become more competitive in business by learning, planning for and applying SQA. This challenge includes receiving training, applying standards, developing procedures and working to procedures in SQA. Top management must answer the SQA challenge and will, just as they are answering the business challenges to compete in a new world of automation. Many companies are utilizing the computer and its attendant software to increase productivity in manufacturing, inspection, engineering, administration and every other aspect of business. An increase in the use of software is leading to the need for assuring that software performs the required functions.
This paper also presents an analysis of the SQA concept as a foundation for understanding how to apply SQA. A year ago my company was introduced to the concept of SQA and this paper presents an analysis of the success we have had in the application of SQA. Since the time of our introduction to SQA, we have been able to improve our software development process in a variety of ways. Each improvement is another positive action toward better software products. With SQA we are able to fit each improvement into its logical place in the sequenced structure of our SQA development process. The events described in this paper will further develop an understanding of how to apply SQA.
All of business and industry can apply SQA to their software development process and experience success. Those not prepared to face the software evolution will certainly encounter difficulties in the 1990's. As a positive response to the challenges, my company and many others are applying the concepts of SQA successfully.